Welcome to Ghezlan (“Ghezlan”). These Terms and Conditions (the “Terms”) govern your use of our website, and the purchase of products advertised on it. By accessing our website and/or making a purchase, you agree to comply with these Terms.
2. Product Use and Availability
The veterinary products and medicines available on our website are registered with the UAE Ministry of Climate Change and Environment and are intended for lawful use only.
Product availability may vary, and Ghezlan reserves the right to modify or discontinue any product at any time without prior notice.
3. Pricing and Payment
All prices listed on our website are in AED and inclusive of applicable taxes unless otherwise noted.
Transactions are processed through secure payment gateways. No payment card information is stored on our servers.
4. Eligibility
You must be at least 18 years old to use our services.
By placing an order, you represent that you are of legal age to enter a binding contract.
5. Product Information
We strive to provide accurate product descriptions, images, and pricing.
However, we do not warrant that all information is error-free. In the event of an error, we reserve the right to correct it or cancel the order.
6. Ordering and Payment
Orders are subject to our acceptance and product availability.
Orders can be placed directly through our website.
Payments must be made upon ordering using acceptable payment methods.
Prices are subject to change without notice.
7. Shipping and Delivery
We aim to process and ship orders promptly. Delivery times may vary based on location and availability.
All shipping charges will be displayed at checkout.
8. Return and Refund Policy
Returns must be initiated within 5 days of receipt, subject to the following conditions:
Products must be unopened and in their original packaging to qualify for a return.
Refunds will be issued upon successful inspection of returned items.
9. Disclaimer of Liability
Our products are intended for veterinary use only. Always consult with a veterinarian before using any product.
We are not liable for any damages resulting from the use or misuse of our products.
10. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Ghezlan, its suppliers, and associated brands.
This content is protected by copyright and other intellectual property laws.
11. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
12. Changes to Terms
We reserve the right to modify these Terms at any time.
Any changes will be communicated via email or through an announcement on our website.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.
14. Contact Information
For any questions regarding these Terms, please contact us at: