{"id":7226,"date":"2026-01-19T08:59:49","date_gmt":"2026-01-19T08:59:49","guid":{"rendered":"http:\/\/108.130.251.248\/?page_id=7226"},"modified":"2026-05-07T16:09:01","modified_gmt":"2026-05-07T12:09:01","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/ghezlan.ae\/ar\/shipping-policy\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0634\u062d\u0646"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7226\" class=\"elementor elementor-7226\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a5aedd arr e-flex e-con-boxed e-con e-parent\" data-id=\"4a5aedd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1623c67 e-con-full e-flex e-con e-child\" data-id=\"1623c67\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07098ab elementor-widget elementor-widget-heading\" data-id=\"07098ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"http:\/\/ghezlan.ae\/ar\/shipping-policy\/\">\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0634\u062d\u0646<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98fc5c6 elementor-widget elementor-widget-text-editor\" data-id=\"98fc5c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><span style=\"color: #000000;\">1. General<\/span><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa16057 elementor-widget elementor-widget-text-editor\" data-id=\"aa16057\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Welcome to Ghezlan \u2026\u2026. \u201cGhezlan\u201d This Shipping Policy outlines the terms and conditions governing the shipment of products purchased through our website. By placing an order, you agree to the terms specified herein.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27b19ac elementor-widget elementor-widget-text-editor\" data-id=\"27b19ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><span style=\"color: #000000;\">2. Shipping Destinations<\/span><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cac084 elementor-widget elementor-widget-text-editor\" data-id=\"7cac084\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Domestic Shipping: We deliver to all locations within the United Arab Emirates (UAE).<\/li><li>International Shipping: Currently, we do not offer international shipping. For special requests, please contact our customer service team at info@ghezlan.ae.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7787d6a elementor-widget elementor-widget-text-editor\" data-id=\"7787d6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><span style=\"color: #000000;\">3. Shipping Methods &amp; Delivery Times<\/span><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea55091 elementor-widget elementor-widget-text-editor\" data-id=\"ea55091\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Standard Shipping: Estimated delivery within 2-5 business days from the date of order confirmation.<\/li><li>Pre-order Shipping: Estimated delivery within 10-14 days from the date of order confirmation. Additional charges apply.<br \/>Note: Delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions, holidays, or carrier delays.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e59b03 elementor-widget elementor-widget-text-editor\" data-id=\"3e59b03\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><span style=\"color: #000000;\">4. Shipping Charges<\/span><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bd35f0 elementor-widget elementor-widget-text-editor\" data-id=\"4bd35f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Shipping charges are calculated based on the weight, dimensions, and destination of the order:<\/p><ul><li>0 to 5 Kg: 17.84 AED<\/li><li>Above 5 Kg: An Additional 2.20 AED is applied per each extra kilogram<\/li><\/ul><p>The total shipping cost will be displayed at checkout before you complete your purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be2565f elementor-widget elementor-widget-text-editor\" data-id=\"be2565f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><span style=\"color: #000000;\">5. Order Processing Time<\/span><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56cd493 elementor-widget elementor-widget-text-editor\" data-id=\"56cd493\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Orders are processed within 1-2 business days \u201cexcluding weekends and public holidays\u201d after receiving payment confirmation. You will receive a notification once your order has been shipped.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f2212d elementor-widget elementor-widget-text-editor\" data-id=\"6f2212d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><span style=\"color: #000000;\">6. Tracking Your Order<\/span><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ca1bed elementor-widget elementor-widget-text-editor\" data-id=\"8ca1bed\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Upon shipment, a tracking number will be provided via email, allowing you to monitor the status of your delivery through our carrier&#8217;s tracking system.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47fd17e elementor-widget elementor-widget-text-editor\" data-id=\"47fd17e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><span style=\"color: #000000;\">7. Delivery Attempts<\/span><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a5610c elementor-widget elementor-widget-text-editor\" data-id=\"6a5610c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our carriers will make up to two delivery attempts. If the delivery is unsuccessful after the second attempt, the package will be returned to our facility. Additional shipping charges may apply for re-dispatching the order.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09dc555 elementor-widget elementor-widget-text-editor\" data-id=\"09dc555\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><span style=\"color: #000000;\">8. Shipping Restrictions<\/span><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3867c79 elementor-widget elementor-widget-text-editor\" data-id=\"3867c79\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Certain products may be subject to shipping restrictions due to local regulations, especially concerning veterinary medicines. We will notify you if any items in your order cannot be shipped to your location.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ff5455 elementor-widget elementor-widget-text-editor\" data-id=\"5ff5455\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><span style=\"color: #000000;\">9. Damaged or Lost Shipments<\/span><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6416a0b elementor-widget elementor-widget-text-editor\" data-id=\"6416a0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Damaged Shipments: If your order arrives damaged, please contact us within 48 hours of receipt with photographic evidence. We will assess the situation and offer a replacement or refund as appropriate.<\/li><li>Lost Shipments: If your order does not arrive within the estimated delivery time, please contact us promptly. We will investigate with the carrier and take necessary actions, which may include issuing a replacement or refund.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e24494 elementor-widget elementor-widget-text-editor\" data-id=\"1e24494\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><span style=\"color: #000000;\">10. Return Shipping<\/span><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-159ca48 elementor-widget elementor-widget-text-editor\" data-id=\"159ca48\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For information on returns, including return shipping procedures and conditions, please refer to our <a href=\"http:\/\/ghezlan.ae\/ar\/return_policy\/\">\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0625\u0631\u062c\u0627\u0639<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdb2537 elementor-widget elementor-widget-text-editor\" data-id=\"bdb2537\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><span style=\"color: #000000;\">11. Contact Information<\/span><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f5d894 elementor-widget elementor-widget-text-editor\" data-id=\"4f5d894\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For any questions or concerns regarding this Shipping Policy, please contact us at:<\/p><ul><li>: \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u2022 <a href=\"mailto:info@ghezlan.ae\">info@ghezlan.ae<\/a><\/li><li>Phone: +971 4 <a href=\"tel:%2004%204569376\"><span class=\"elementor-icon-list-text\">2655421<\/span><\/a><\/li><li>Address: Shop No 9, Al Mazrouei Building, Saih Al Salam St., Dubai, UAE<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping Policy 1. General Welcome to Ghezlan \u2026\u2026. \u201cGhezlan\u201d This Shipping Policy outlines the terms and conditions governing the shipment of products&hellip;<\/p>","protected":false},"author":41,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_angie_page":false,"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-7226","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"trp-custom-language-flag":false,"tp-image-grid":false,"ideapark-thumbnail-image-width-2x":false,"ideapark-medium-image-width-2x":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false,"dgwt-wcas-product-suggestion":false},"uagb_author_info":{"display_name":"Dr. Firas Al Abboud","author_link":"https:\/\/ghezlan.ae\/ar\/author\/firas\/"},"uagb_comment_info":0,"uagb_excerpt":"Shipping Policy 1. General Welcome to Ghezlan \u2026\u2026. \u201cGhezlan\u201d This Shipping Policy outlines the terms and conditions governing the shipment of products&hellip;","_links":{"self":[{"href":"https:\/\/ghezlan.ae\/ar\/wp-json\/wp\/v2\/pages\/7226","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ghezlan.ae\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ghezlan.ae\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ghezlan.ae\/ar\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/ghezlan.ae\/ar\/wp-json\/wp\/v2\/comments?post=7226"}],"version-history":[{"count":9,"href":"https:\/\/ghezlan.ae\/ar\/wp-json\/wp\/v2\/pages\/7226\/revisions"}],"predecessor-version":[{"id":11803,"href":"https:\/\/ghezlan.ae\/ar\/wp-json\/wp\/v2\/pages\/7226\/revisions\/11803"}],"wp:attachment":[{"href":"https:\/\/ghezlan.ae\/ar\/wp-json\/wp\/v2\/media?parent=7226"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}